In addition to teaching and playing music, I am an experienced administrator with a background in database management, customer service, health insurance billing, and lesson plan design. I’m well-versed in Microsoft Office, Google platforms, and web content editing, and deeply familiar with customer management systems.

I’m a work horse and meticulous employee who approaches projects with creativity and persistence, and problem solver who uses acute listening skills to meet and understand the needs of clients and team members.

Software and Database Knowledge

• Customer Management Systems (advanced): SalesForce, ASAP, ActiveNet, Peoplesoft, and Avectra, Simple Practice

• Microsoft Office (Word, Excel, PowerPoint, Teams), Google Platforms, and Sharepoint

• Web Content Management Systems: WordPress, SquareSpace, and Wix

Administrative Assets

• Database management, customer service, and office management

• Lesson planning design and sequence

• Classroom management and assessments

• Accounts payable and financial aid distribution

• Health Insurance Billing and Claims